Welcome to the New Delivery.com!

Stop by Delivery.com today and you’ll see we’ve made some big changes. We’re excited to introduce the new and improved Delivery.com! We’re always working to make ordering online better for you, so we took your feedback – from surveys, your conversations with our customer service team, and your comments on Facebook and Twitter – and made some improvements, upgrades and even added a surprise or two.

Here’s just a taste of the changes we’ve made. The best way to see them? Sign in, and start exploring the new Delivery.com – it’s easy to get around and there is a lot to see.

  • The latest deals and news from your neighborhood. Stay on top of what’s going on with your local restaurants and stores. It’s never been easier to see which local spots are offering deals, what’s popular in your area, or which new nearby places have joined the Delivery.com community.
  • A new way to get discounts. The Delivery.com Loyalty Card is going to be your new best friend. With this new promotion, you can watch the check marks appear on your card with every order you place. Fill up the card, and we’ll give you a $5 gift card.*
  • All your rewards together. Along with your Loyalty Card, you can keep track of the Delivery Points you’ve racked up, and the discounts you’ve earned from Tell a Friend* all in one place.
  • Easy reordering and reviewing. Feeling nostalgic? Browse through your order history and favorites, reorder with a couple clicks, and write reviews for your favorite restaurants and stores.

Sign in and start enjoying the new Delivery.com!

*All promotions subject to Delivery.com’s Terms of Use.


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8 comments: On Welcome to the New Delivery.com!

  • Hi,
    Where do we get/see the Loyalty Card?

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  • Benjamin Mitchell

    I am so frustrated with your website. I absolutely love the site for so many reasons, but I now have FOUR loyalty reward cards, and you have made it incredibly difficult to redeem them. There is absolutely no navigation tool that I can see for this to happen. I noticed the asterix on the loyalty reward card comment also. “*All promotions subject to Delivery.com’s Terms of Use.” It is not only becoming frustrating, but it is now becoming a non-negotiable and I will most likely start using another service altogether. I have written you before and I still haven’t gotten a response. If you care to keep me as a delivery.com user, then please respond to my inquery.
    Thank you,
    Benjamin Mitchell

  • Hi Benjamin. Sorry to hear you’re having an issue with the loyalty card. I just forwarded your message to our customer service team. They should be in touch shortly to help you out!

  • I echo the frustrations of Benjamin Mitchell’s post…I have spent nearly 30 minutes trying to find information on how to redeem the loyalty cards of which I’ve earned several. I can find no information, links, etc. on how to redeem and what they are good for. Even on the blog promoting the new loyalty card, there is no specific information. Can you please contact me directly as well as post information on the site for others who might be having issues redeeming these earned cards. Thanks.

  • I am on the same page with this. I have TWO rewards and it is the END of FEB. and still no resolve? There is still no information, no navigation and no help to trying to redeem these “Loyalty” rewards… How can you guys put something like this on your site and not have it worked out??

  • Hi Jacqueline – When you earn a reward through the Loyalty Card, a $5 gift card is automatically added to your account. To use the reward, just select Gift Card as a payment method at checkout. We apologize if this wasn’t clear, and we’re working on making the loyalty card rewards easier to use. If you’re not seeing your rewards or if you have any other questions, our customer service will be happy to help you out. You can always reach us at 1-800-709-7191. Thanks!

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