Market Operator Highlight — Dylan Spratt

delivery.com powers the neighborhood economy by enabling consumers and corporate offices to order online from their favorite restaurants and local businesses. Many of our Market Operators live within the communities they serve. They support local restaurants and create job opportunities. Over the next few months we’ll be highlighting our Market Operators and the great work they do. 

Tell us about your market, do you live there? 

I’m originally from Virginia Beach, Virginia. Boone and Marshalltown about 45 min away from where I currently live in Iowa. I also help with Restaurant Onboarding for the Des Moines market partnered with two other delivery.com Market Operators. I was initially going through a hiring process at Iowa State University with the Police Department and started working part time as a dispatcher for My Town To Go. I eventually became a manager and then opened my own franchise prior to becoming a part of delivery.com.

How do you feel your business differentiates from the competition? 

We meet all of our drivers in person. We pride ourselves on being on a first name basis with drivers, restaurants and a lot of our customers. With COVID-19 impacting local restaurants, a lot of laid off servers and waiters came to work for us. We knew many of them personally prior to them coming to work for us. 

Any fun facts about your market that you’d like us to know? 

Marshalltown is a hidden gem for Mexican cuisine. It is the best Mexican I’ve ever had.  There is a wide variety of Mexican food here. You have traditional, Mexican seafood, and street food. Marshalltown has such a diverse population adding to the wonderful food options.

Taylor’s Maid-Rite is an American style diner and they are known for a ‘Loose meat sandwich’. It is a deconstructed hamburger with a taste of nostalgia from when you’re a kid — similar to a Sloppy Joe without the sauce. They’ve been around since the 20’s and it’s been in the family for decades. They ship all over the country. 

Tell us about yourself, what do you do with your time outside of the business?

I humor a 1 year old boy who’s going on 4 based on how much he grows. I love to barbecue, travel and was in the Navy. 


Interested in becoming a delivery driver in
Boone, Marshalltown, or Des Moines IA? Apply here.