Delivery.com is proud to spotlight our restaurant-specialized call center and AI hybrid phone ordering solution at this year’s Food On Demand Conference. For over 8 years, we’ve owned and operated one of the few U.S. managed + international hybrid call centers purpose-built for the restaurant, technology and hospitality space.
With a major restaurant technology player exiting the call center space, the need for a trusted, experienced partner has never been greater. Our hybrid model, combining high-quality live agents and advanced AI, is designed to generate incremental revenue, reduce costs, and elevate the guest experience across ordering and operations.
This solution isn’t just for operators— restaurant technology companies can also partner with us to enhance their offerings, integrate AI-driven voice and phone, and expand support capabilities such as dispatching for their clients without building it from scratch. Our partners are able to choose the solutions that work best for their business; live agents, AI or hybrid.
Our teams span both the USA and South Africa, offering:
- Native English support with neutral accents
- 24/7 availability
- Significant labor cost savings
- Deep training in hospitality-forward guest experience
Why Delivery.com Call Center + AI?
- Incremental Revenue through upselling, cross-selling & catering
- Franchisee Hotline support
- Live chat, phone orders, and dispatch services
- SDR’s and restaurant industry sales reps
- Seamless POS & AI integrations
- Fully customizable support models to match your ops
Whether you’re currently using a call center or evaluating a support model, we can deliver savings, scalability, and a tailored solution that flexes with your brand’s needs.
We’re booking meetings during Food On Demand. Meet with our executive team—including our CEO, from Delivery.com—to see how we’re reshaping the future of restaurant ordering and guest communication.
Schedule time by emailing us here: bpo@delivery.com
